Tutors4Tutees – Terms and Conditions

Last updated: 15/08/2025

These Terms and Conditions (“Terms”) set out the agreement between Tutors4Tutees (“we”, “us”, “our”) and the following parties:

· Tutors: Individuals delivering tuition services via Tutors4Tutees.

· Clients: Parents, guardians, or students receiving tuition services.

By registering for or using our services, both tutors and clients agree to be bound by these Terms.

1. Tuition Arrangement

· Tutors4Tutees facilitates and manages all tutoring arrangements between tutors and clients.

· All bookings, payments, and ongoing communication are coordinated through Tutors4Tutees’ systems and representative(s).

2. Permitted Communication Channel

· Communication between tutors and clients is only permitted via WhatsApp group chats that include:

o The parent or student

o The assigned tutor

o The founder or a representative of Tutors4Tutees

· Private or direct messaging outside of this group chat (e.g., via personal WhatsApp, texts, calls, social media, etc.) is not permitted.

· This policy ensures transparency, safeguarding, and proper oversight.

3. No External Tuition Agreements

· Clients and tutors must not enter private arrangements for tuition services outside of Tutors4Tutees.

· Any attempt to bypass Tutors4Tutees to arrange or continue tuition independently will result in immediate termination of the agreement and may lead to legal action for recovery of lost earnings and damages.

4. Notice Period to End Tuition

· Clients must provide a minimum of 3 weeks written notice to terminate ongoing tuition.

· During this notice period, tuition and payments will continue as scheduled.

· Failure to provide the required notice will result in continued billing for the 3 week period, regardless of lesson attendance.

· Tutors must provide a minimum of 2 months written notice to terminate ongoing tuition to allow for sufficient time to find the client a new tutor.

· During this notice period, tuition and payments will continue as scheduled.

5. Payment Terms

· Tuition is charged at a flat rate determined at the time of booking

· Payments are collected monthly in advance, based on the agreed number of sessions - unless under certain circumstances where it may be weekly.

· Payment is made via bank transfer or other approved payment method.

· Late payments may result in:

o Suspension of tuition

o Late payment fees

o Potential termination of the agreement

· Tutors are paid by Tutors4Tutees and are not to accept or request direct payments from clients.

6. Cancellation Policy

· Clients must give at least 48 hours of notice to cancel or reschedule a session.

· If less than 48 hours’ notice is given, the full lesson fee may still apply unless due to unforeseen emergencies (at Tutors4Tutees’ discretion).

· Tutors must also give a minimum of 48 hours’ notice if they need to cancel a session, and a makeup session should be arranged.

7. Tutor Standards and Vetting

· All tutors must:

o Provide an up-to-date DBS certificate

o Maintain professional and respectful conduct

o Adhere to the safeguarding and communication policies outlined above

· Tutors found breaching any part of this agreement may be permanently removed from the platform.

8. Safeguarding

· All tutoring with students under 18 must take place:

o With parental knowledge and oversight

o Via approved communication channels

o In line with safeguarding best practices

· Tutors4Tutees may monitor or audit communications and sessions for compliance and safeguarding purposes.

9. Limitation of Liability

· Tutors4Tutees is not liable for any indirect, incidental, or consequential loss.

· Our total liability is limited to the amount paid for tuition in the past 30 days.

10. Data Protection

· Personal information is handled in accordance with UK GDPR and the Data Protection Act 2018.

· We do not share or sell personal information to third parties, and it is only used to deliver tutoring services.

11. Termination of Agreement

Tutors4Tutees reserves the right to terminate the agreement immediately if:

· A party breaches these terms

· Payments are repeatedly missed

· There are safeguarding or conduct concerns

Acknowledgment & Agreement

By signing below or ticking “I agree” on our digital platform, both parties confirm that they have read, understood, and agree to these terms.